Customer Service & Sales Advocate

Shik Innovation Group; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hands-on training in customer service

Negotiation and presentation skills

Professional growth opportunities

Dynamic team environment

Job summary

SHIK Innovation Group is seeking a friendly and outgoing Customer Service Representative to join our team in Houston. The role blends face-to-face customer engagement, product demonstrations, and sales support to help drive growth and create positive customer experiences.

You will understand customer needs, present solutions, and build lasting relationships while contributing to overall business objectives. Training and ongoing development are provided in a dynamic team setting.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, confident, and persuasive personality.
• Interest in sales, customer service, and promotions.
• Comfortable initiating face-to-face conversations.
• Strong problem-solving and relationship-building abilities.
• Previous sales or customer service experience is a plus but not required.

Responsibilities

• Interact directly with customers and provide personalized assistance.
• Introduce and promote products and services to potential customers.
• Identify customer needs and recommend suitable solutions.
• Present product features, benefits, and promotional offers.
• Build strong customer relationships and encourage repeat business.
• Address questions and concerns with professionalism.
• Identify sales opportunities and guide customers through purchasing decisions.
• Support promotional campaigns and customer acquisition activities.
• Work toward individual and team sales performance goals.

Job description

SHIK Innovation Group is seeking a friendly and outgoing Customer Service Representative to join our team in Houston. The role blends face-to-face customer engagement, product demonstrations, and sales support to help drive growth and create positive customer experiences.

You will understand customer needs, present solutions, and build lasting relationships while contributing to overall business objectives. Training and ongoing development are provided in a dynamic team setting.