Customer Engagement Specialist

Shik Innovation Group; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Training and development

Hands-on customer communication

Leadership skill development

Energetic team environment

Competitive compensation

Job summary

SHIK Innovation Group is seeking a Communications Agent to represent the company and support customer engagement initiatives. The role is ideal for someone who enjoys interacting with people and sharing information to build positive relationships.

The position offers hands-on experience, training, and teamwork opportunities, with compensation based on position and experience. A dynamic, energetic team environment awaits where communication is key to success.

Qualifications

• Excellent verbal communication and active listening skills.
• Friendly, confident, and approachable personality.
• Ability to explain information clearly and professionally.
• Strong interpersonal and relationship-building abilities.
• Adaptability and willingness to learn.
• Previous customer-facing experience is an advantage but not required.

Responsibilities

• Communicate with customers during promotional activities and company events.
• Present information about products, services, and company initiatives.
• Answer general questions and provide helpful guidance.
• Build positive relationships through friendly and professional interactions.
• Support promotional campaigns and customer engagement activities.
• Collaborate with team members to ensure clear and consistent communication.

Skills

Verbal communication

Active listening

Friendly demeanor

Interpersonal skills

Adaptability

Customer-facing experience

Job description

SHIK Innovation Group is seeking a Communications Agent to represent the company and support customer engagement initiatives. The role is ideal for someone who enjoys interacting with people and sharing information to build positive relationships.

The position offers hands-on experience, training, and teamwork opportunities, with compensation based on position and experience. A dynamic, energetic team environment awaits where communication is key to success.