Customer Service/Sales

The Home Depot; Winston-Salem (NC); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

The Home Depot in Winston-Salem is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers, learning product details, and guiding purchases across departments. You will greet, qualify, propose solutions, and close sales while maintaining a safe, organized store environment.

You will learn to handle safety policies, complete required training, and work with department supervisors and teammates to ensure an optimal shopping experience for

Responsabilités

• Greet customers and identify their needs
• Assist customers by providing product information and recommendations
• Support store departments to maintain stock, safety, and shop-ability

Description du poste

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.