Customer Service/Sales

The Home Depot; Waukegan (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Waukegan, IL is seeking a Customer Service/Sales associate to greet customers, assess needs, and guide project purchases. You will learn product details to help customers select the right items and services within your department and adjacent areas.

Responsibilities include keeping shelves clean and organized, following safety procedures, and ensuring a safe shopping environment for customers and coworkers while collaborating with supervisors and teammates.

Qualifications

• Greet customers and assess their needs.
• Recommend products to complete projects.
• Learn product details to provide accurate information.
• Maintain clean and safe department areas.

Responsibilities

• Greet customers and assess their needs to provide helpful recommendations.
• Build product knowledge to answer questions and close sales.
• Maintain in-stock and well-organized departments and displays.
• Adhere to safety policies and report hazards to management.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Job Description

Position Purpose

82882BR Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.