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This position involves providing fast, friendly service by actively engaging with customers to assess their needs and offer assistance. Associates learn about products through our tools and provide information to help customers with their projects. Responsibilities include greeting, qualifying, recommending, and closing sales with customers, as well as handling basics in adjacent departments. Maintaining the in-stock condition, cleanliness, and safety of assigned areas is also essential.
Associates are responsible for ensuring a safe shopping and working environment by following safety policies, completing safety training, correcting hazards, and reporting unsafe conditions. They work collaboratively with their Department Supervisor and other team members across various departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental.
The role may include various position types such as Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.