Customer Service/Sales

The Home Depot; Vineland (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401K

ESPP

Paid time off

Bonus (Success sharing)

Job summary

The Home Depot in Vineland, NJ seeks a Customer Service/Sales associate to provide fast, friendly service, greet customers, assess needs, and guide them to the right products. You will learn product details across departments and help customers complete their purchases.

You will maintain in-stock conditions, keep your area clean and safe, follow safety policies, and cooperate with a store team to meet daily goals. Experience in retail is beneficial; training is provided.

Qualifications

• Customer service experience and a friendly, helpful attitude.
• Ability to learn product information and explain features to customers.
• Ability to work in a team and maintain a safe, organized store area.
• Willingness to follow safety policies and procedures.

Responsibilities

• Greet customers and assess their needs to suggest products.
• Explain product features and answer questions to close sales.
• Keep assigned areas clean, stocked, and safe.
• Collaborate with department team and supervisor to meet goals.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

81493BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.