Customer Service/Sales

The Home Depot; Tulsa (OK); On-site; USD 25,000 - 34,000; Full time

Job summary

The Home Depot is seeking in-store Customer Service/Sales associates in Oklahoma to provide fast, friendly service by actively seeking out customers, assessing their needs, and offering helpful solutions. You will greet, qualify, recommend, and close sales within your department while learning related products for cross-category support.

Associates are responsible for maintaining in-stock conditions, ensuring a clean, shop-able, and safe environment, and following all safety policies and

Qualifications

• Customer-focused and friendly service mindset.
• Willingness to learn product details and provide informed assistance.
• Ability to work as part of a team in a fast-paced retail environment.

Responsibilities

• Greet customers, qualify needs, recommend products, and close sales within the department.
• Learn about products across departments and assist customers in related areas as needed.
• Maintain in-stock conditions, keep aisles clean, and follow safety policies.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.