Customer Service/Sales

Home Depot; Stamford (CT); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Stamford is seeking a Customer Service/Sales associate to provide fast, friendly service to customers. Responsibilities include assessing customer needs, maintaining inventory, and ensuring a safe shopping environment. Ideal candidates should possess good customer service skills and product knowledge. This position emphasizes safety and cooperation with department supervisors.

Qualifications

• Fast, friendly customer service skills.
• Knowledge of department and product features.
• Ability to maintain a clean and safe environment.

Responsibilities

• Provide assistance to customers to assess their needs.
• Maintain the in-stock condition of assigned areas.
• Follow safety policies and report unsafe conditions.

Job description

Job Description

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.