Customer Service/Sales

The Home Depot; South Portland (ME); On-site; USD 21,000 - 29,000; Full time

Job summary

The Home Depot in South Portland, ME is seeking energetic Customer Service/Sales associates to greet customers, assess their needs and recommend solutions. You’ll learn product details, help customers complete purchases and support adjacent departments to ensure a smooth shopping experience.

Employees maintain in-stock conditions, keep aisles clean and safe, and follow safety policies. You’ll work with department supervisors and peers across building materials, décor, electrical, lumber, paint,

Qualifications

• Experience in customer service or retail preferred.
• Ability to greet and qualify customers.
• Commitment to safety policies and clean store environment.

Responsibilities

• Greet customers and assess their needs to provide assistance.
• Learn product details to recommend solutions and close sales.
• Maintain in-stock conditions and organize departments for easy shopping.
• Keep aisles and work areas clean, safe, and compliant with safety policies.
• Collaborate with Department Supervisors and teammates across departments.

Skills

Customer service

Sales

Communication

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.