Customer Service/Sales

Home Depot; Schertz (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Home Depot in Texas is seeking a Customer Service/Sales Associate to provide fast, friendly service and help customers select and purchase products for their projects.

Associates greet customers, assess needs, recommend solutions, and close sales while keeping departments stocked, clean, and safe. You will learn product information and collaborate with team members to deliver a positive shopping experience.

Qualifications

• Retail experience with focus on customer service and sales.
• Ability to greet customers, assess needs and recommend solutions.
• Learn product information and help customers complete purchases.

Responsibilities

• Assist customers with questions and product recommendations.
• Maintain clean, organized, and safe departments.
• Process transactions and close sales with accuracy.

Skills

Customer service

Sales

Product knowledge

Safety awareness

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, D cor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.