Customer Service/Sales

The Home Depot; Corpus Christi (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

The Home Depot in Corpus Christi, TX is hiring for Customer Service/Sales associates. You will greet customers, assess needs, recommend products, and guide them through a project to close sales. You’ll keep your department stocked, organized, and safe while learning product knowledge and store tools.

Teamwork with your supervisor and other departments ensures smooth shopping experiences for customers. This role emphasizes safety training, in-stock accuracy, and friendly service to help customers

Qualifications

• Provide fast, friendly service by actively seeking out customers to assess needs and provide assistance.
• Learn about products using our tools, and provide information to customers in order to sell an entire project.
• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock condition of assigned areas, and ensure it is clean, shop-able and safe.
• Follow safety policies & standards, complete safety training, correcting hazards or reporting conditions to the Manager on Duty.

Responsibilities

• Greet and qualify customers to assess needs.
• Recommend products and close sales within the department.
• Maintain in-stock conditions and ensure a clean, safe shopping environment.
• Collaborate with Department Supervisor and other departments to assist customers.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.