Customer Service/Sales

The Home Depot; Sacramento (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Sacramento, CA. In this role, you will provide fast and friendly service by actively engaging with customers and assessing their needs. You'll be responsible for promoting products and ensuring a safe and clean shopping environment. Ideal candidates should be eager to learn about various products and possess strong customer service skills. This position involves collaboration with supervisors and fellow associates across multiple departments.

Qualifications

• Ability to provide fast and friendly customer service.
• Willingness to learn about products and sales techniques.
• Commitment to maintaining a safe shopping environment.

Responsibilities

• Provide assistance and assess customer needs.
• Ensure assigned areas are clean and in-stock.
• Collaborate with department supervisors and associates.

Skills

Fast, friendly service

Product knowledge

Customer assessment

Safety adherence

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.