Customer Service/Sales

The Home Depot; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer in Phoenix is seeking Customer Service/Sales associates. In this role, you will provide fast and friendly service by assessing customer needs and guiding them in product selection. You'll learn how to recommend and close sales, maintain cleanliness in assigned areas, and adhere to safety standards to ensure a safe shopping environment. This position requires excellent customer engagement skills and the ability to collaborate with team members.

Qualifications

• Ability to provide fast and friendly service.
• Knowledge of products and sales techniques.
• Adherence to safety policies and procedures.

Responsibilities

• Provide customer service and sell products.
• Maintain cleanliness and organization in assigned areas.
• Ensure a safe working environment.

Skills

Customer interaction

Sales techniques

Problem-solving

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.