Customer Service/Sales

The Home Depot; Brighton (MI); Vor Ort; USD 21.000 - 26.000; Vollzeit

Zusammenfassung

The Home Depot is seeking Customer Service/Sales associates who deliver fast, friendly service and actively assist customers in finding the right products. You will learn product details using our tools and strive to greet, qualify, recommend, and close every customer in your department.

Associates ensure the store area remains in-stock, clean, safe, and shop-able while working with a Team Supervisor and other departments to support a positive shopping environment.

Qualifikationen

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools to inform customers and drive sales.
• Greet, qualify, recommend and close every customer in their department.

Aufgaben

• Maintain in-stock condition of assigned areas and keep them clean, shop-able, and safe.
• Follow safety policies and complete required safety training.
• Collaborate with Department Supervisor and other associates across departments.

Kenntnisse

Customer service

Sales

Communication

Jobbeschreibung

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.