Customer Service/Sales

The Home Depot; City of Albany (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Service/Sales associates to provide exceptional service and assist customers in finding the right products for their needs. In this dynamic role, you will engage with customers, learn about a diverse range of products, and ensure that your department is well-stocked and organized. This position offers a fantastic opportunity to develop your sales skills while contributing to a safe and welcoming shopping environment. Join a team that values safety, teamwork, and customer satisfaction, and take the next step in your career with this exciting opportunity.

Qualifications

• Provide fast, friendly service and assess customer needs.
• Maintain a clean and safe shopping environment.

Responsibilities

• Greet and assist customers in various departments.
• Ensure assigned areas are stocked and safe.

Skills

Customer Service

Sales Skills

Communication

Problem-Solving

Education

High School Diploma

Job description

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Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Consumer Services

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