Customer Service/Sales

The Home Depot; Broomall (PA); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in the United States is seeking a Customer Service/Sales Associate to greet customers, assess their needs, and offer product information to help complete purchases.

You will learn about products via our tools and strive to close sales while protecting safety and maintaining clean, in-stock departments.

Collaborate with department supervisors and coworkers across departments to ensure a safe, friendly shopping experience.

Qualifications

• Greet customers and assess their needs to provide appropriate product information.
• Learn product details using company tools to assist customers in purchases.
• Close sales by recommending the right solutions for each customer.
• Maintain a clean, in-stock, safe department environment.
• Follow safety policies and report hazards to management.

Responsibilities

• Greet, qualify, recommend and close every customer in their department.
• Maintain in-stock conditions and ensure areas are clean, shop-able, and safe.
• Provide fast, friendly service by actively helping customers.

Job description

85533BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.