Customer Service/Sales

The Home Depot; Bloomsburg (Columbia County); On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in Bloomsburg, PA is seeking Customer Service/Sales associates to provide fast, friendly service by actively helping customers find products and options for their projects. You will greet, qualify, recommend, and close sales while learning product details with tools and colleagues.

Maintain in-stock areas, keep aisles safe, clean, and shop-worthy, and follow safety policies and training.

Qualifications

• Provide fast, friendly service by actively seeking out customers
• Learn product information and use tools to inform customers
• Greet, qualify, recommend and close every customer in their department
• Maintain in-stock condition and ensure area is clean, shop-able, and safe
• Follow safety policies and complete safety training; report hazards to Manager on Duty
• Collaborate with Department Supervisor and other departments
• Work across multiple departments such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental

Responsibilities

• Greet customers and assess their needs to recommend solutions
• Assist customers in selling a complete project
• Learn product information and use tools to inform customers
• Maintain in-stock conditions and keep areas clean, safe, and shop-able
• Follow safety policies and report hazards to Manager on Duty

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.