Customer Service/Sales

The Home Depot; Bensalem Township (Bucks County); On-site; USD 19,000 - 22,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales Associate to provide fast, friendly service by actively engaging customers to assess their needs and help with product selection. You will learn to greet, qualify, recommend and close sales, while keeping your department stocked, clean and safe for a great shopping experience.

Roles include various store departments and potential positions such as Department Sales, Lead Generator, Pro Account Sales, and Customer Order Specialist, all aimed at

Qualifications

• Actively seek out customers to assess needs and provide assistance.
• Greet, qualify, recommend and close customers within department.

Responsibilities

• Maintain in-stock condition of assigned areas; keep area clean, shop-able, and safe.
• Collaborate with Department Supervisor and other departments to support store operations.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.