Customer Service RepresentativeVisual Communications Specialist

FASTSIGNS #400201; Idaho Falls (ID); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Performance Bonus

Ongoing Training Opportunities

Bonus based on performance

Free food & snacks

Training & development

Job summary

FASTSIGNS #400201 is seeking a Customer Service Representative to be the first point of contact for customers at our FASTSIGNS Center. You will learn to prepare estimates, handle work orders, and ensure timely delivery of finished orders while engaging with customers through email, phone, and in-person interactions.

Ideal candidates have 2–3 years of retail or counter sales experience, a high school diploma or equivalent, and strong listening/communication skills.

Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing, responsive, eager to learn and attentive to relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to produce high volume, high-quality work.
• Design skills a plus (Adobe Illustrator, Photoshop).

Responsibilities

• Be the initial contact with current and prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Interact with customers via email, phone, in-person, and on-site visits; build long-term relationships.

Skills

Customer service

Relationship building

Communication skills

Listening skills

Computer literacy

Education

High school diploma or equivalent

Tools

Adobe Illustrator

Adobe Photoshop

Job description

Benefits

• Bonus based on performance
• Free food & snacks
• Training & development

FASTSIGNS is hiring for a Customer Service Representative to join our team!

Benefits/Perks

• Competitive Pay
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work
• Design skills a plus (Adobe Illustrator, photoshop).

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

We only hire those who can exhibit a history of Integrity, Service and Continuous Improvement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.