Customer Service Representative

fastsigns-careers; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Holidays

Performance bonus

Ongoing training

Job summary

FASTSIGNS #160901 in Mesa, AZ is seeking a Customer Service Representative to be the first contact for customers, help prepare estimates, and ensure timely delivery of orders. This role involves active engagement with customers via email, phone, and in-person visits to their business location.

Ideal candidates have 2–3 years in retail or counter sales, a high school diploma, and strong listening and organizational skills.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and able to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods and view a computer screen for extended times.
• Able to work under pressure to deliver high-volume, high-quality work.

Responsibilities

• Be the initial contact with current and prospective customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Engage with customers by email, telephone, in-person and on their business site.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Customer service

Retail sales

Communication

Relationship building

Time management

Education

High school diploma

Job description

FASTSIGNS #160901 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.