Route Driver

Classic Drycleaner; Carlisle (Cumberland County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Employee discounts

Health and retirement benefits

Employee Assistance Program

Job summary

Classic Drycleaners is seeking a Route Driver to ensure timely pickup and delivery of orders between residential and commercial accounts and the production facility. You will provide professional customer service, verify order accuracy, and operate a delivery vehicle on a consistent, scheduled route.

Responsibilities include using a digital manifest, maintaining vehicle condition, and coordinating with leadership on delays or route changes.

Qualifications

• Ability to read, write, and speak English.
• Valid driver’s license with clean driving record.
• Criminal background check required.
• 21 years or older.
• Ability to operate a cellular phone for delivery instructions via a digital manifest.
• Ability to follow verbal and written instructions.
• Strong time management and reliability.

Responsibilities

• Pickup and deliver garments on assigned route schedule.
• Verify order accuracy at pickup and delivery.
• Follow delivery routes and schedules efficiently.
• Communicate delays or route changes to leadership.
• Safely operate company vehicle and conduct daily inspections.
• Keep vehicle clean and report maintenance issues.
• Use POS scanning/manifest system to track items.
• Provide friendly customer service at each stop.
• Answer basic customer questions and escalate when needed.
• Maintain professional company representation.

Skills

English proficiency

Time management

Customer service

Independent work

Tools

POS scanning system

Job description

Description

Position Summary

Our Route Drivers are responsible for the timely pickup and delivery of customer orders between residential and commercial accounts and the production facility. This role ensures excellent customer service, accurate order handling, and safe transport of orders while maintaining assigned routes on a consistent schedule.

Essential Duties and Responsibilities

Pickup and Delivery Operations

• Pick up ready-for-cleaning garments from customer locations on assigned route schedule
• Deliver clean items back to customers in a timely manner
• Verify order accuracy at pickup and delivery (counts, special instructions)
• Follow established delivery routes and schedules efficiently
• Communicate delays, route changes, or issues to leadership
• Optimize route efficiency when directed
• Safely handle orders to prevent damage or loss
• Ensure proper tracking of items using POS scanning/manifest system

Customer Service

• Provide friendly, professional interaction with customers at every stop
• Address basic custom questions and elevate issues when needed
• Always represent the company in a positive and professional manner

Vehicle and Equipment Care

• Operate company vehicle safely and in compliance with traffic laws
• Conduct daily vehicle inspections (fuel, tires, cleanliness, maintenance needs)
• Keep vehicle interior clean and organized
• Report maintenance issues promptly

Qualifications

• Ability to read, write, and speak English; ability to follow verbal and written instructions
• Ability to operate a cellular phone for delivery instructions via a digital manifest
• Attention to detail and quality
• Strong time management and reliability
• Ability to work independently while contributing to the overall success of a team
• Criminal background check required
• 21 years or older
• Valid driver’s license with clean driving record

Physical Requirements

• Ability to frequently enter and exist a delivery van
• Standing, walking, lifting, and carrying garments and laundry bags
• Frequent bending, lifting, reaching, and repetitive motion
• Ability to grasp items and lift/move up to 30 pounds from place to place throughout the workday
• Ability to work in varying weather conditions

Work Environment

• Driving a large delivery van without supervision
• Time-sensitive delivery schedules
• Direct interaction with residential and commercial customers

Schedule

• Monday/Tuesday/Thursday/Friday – operational route days with a start time of 7:30am
• Wednesday – non-operation route day designated for training, customer retention, and route growth

Benefits

• Paid time off
• Employee discounts
• Health and retirement benefits (if applicable)
• Employee Assistance Program

Equal Employment Opportunity Statement

Classic Drycleaners and Laundromats is an equal opportunity employer and values diversity in the workplace.