Customer Service Representative – VOICE | Foreign Venture Group Inc

Thefvg; United States; Remote; USD 30,000 - 50,000; Part time

Job summary

An innovative company is seeking a dedicated customer service representative to join their dynamic team. This role involves assisting customers with their pharmaceutical needs through various communication channels, including calls, emails, and chat support. The ideal candidate will be self-driven, organized, and capable of multitasking in a fast-paced environment. This position offers an exciting opportunity to contribute to a forward-thinking organization while honing your customer service skills. If you're passionate about helping others and thrive in a collaborative setting, this could be the perfect fit for you.

Qualifications

• Fluent in English, both verbal and written.
• Ability to work well with a team and independently.
• Knowledge in MS Excel and Office is a must.

Responsibilities

• Inbound and outbound calls and emails.
• Assist customers with their concerns.
• Micro tasks related to customer service.

Skills

Fluent in English

Self-driven

Flexible and adaptive

Teamwork

Self-motivated

Multitasking

Organizational skills

Receptive to feedback

Tools

MS Excel

MS Office

Job description

PharmaServe.com serves customers throughout the United States with pharmaceutical needs.

Responsibilities:

• Inbound and Outbound calls and emails.
• Chat Support.
• Assisting with the order process.
• Follow up with clients as needed.
• Assist customers with their concerns.
• Micro tasks related to customer service.
• Other duties as assigned.

Qualifications:

• Fluent in English both verbal and written.
• Self-driven and accountable.
• Flexible and adaptive.
• Ability to work well with a team & independently.
• Self-motivated and with a positive attitude.
• Multitasker.
• Knowledge in MS Excel and Office is a must.
• Organized.
• Receptive to feedback.
• Can work in a high-volume and fast-paced work environment.
• Can start training part-time ASAP.
• Can work during weekend and holidays.
• Can work on Central Standard time schedule.

Application Process:

To apply for this position, please submit your resume and a brief cover letter highlighting your relevant experience and skills to [e-mail] . While we appreciate all applications, only shortlisted candidates will be contacted for an interview.

The Foreign Venture Group is an equal opportunity employer. We welcome and encourage applicants from all backgrounds to apply.