Customer Service Representative (Thursday - Sunday)

Champion Brands, Inc.; Jacksonville (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life/Short-term disability

401(k) with match

Tele-health

Employee Assistance Plan (EAP)

On-site gym

Job summary

Champion Brands, Inc. seeks a Customer Service Representative for a Thursday–Sunday schedule in Jacksonville, FL. You will deliver outstanding service to retail accounts, build strong relationships, and support the sales team with product knowledge and account management.

The role includes daily driving, inventory restocking, and assisting promotions on products. The position offers competitive base pay and bonus eligibility with strong benefits and an on-site gym.

Qualifications

• Provide excellent customer service to retail accounts and build relationships.
• Gain product knowledge to assist the sales team in managing accounts.
• Must be able to operate a vehicle daily and stock shelves as needed.

Responsibilities

• Respond to and resolve customer requests promptly.
• Build and maintain relationships with retailers in the territory.
• Operate a motor vehicle daily in a safe and lawful manner.
• Maintain inventory by restocking shelves and prompting reorders when levels are low.
• Assist account manager with promotions on products.

Skills

Customer service

Relationship building

Product knowledge

Sales support

Education

High School Diploma

Job description

Customer Service Representative (Thursday - Sunday)# Customer Service Representative (Thursday - Sunday)FL Address - Jacksonville, FL 32257## OverviewPosition TypeFull TimeEducation LevelHigh School/GEDCategorySales## DescriptionDo you enjoy working with sales and customers to maintain strong relationships?**About Us**Champion Brands is a distributor of beer, spirits, wine, Red Bull energy drinks, water and other non-alcoholic beverages. We are a veteran and family-owned business with deep roots and humble beginnings dated back to 1985 when we started distributing Miller Brewing Company products in Duval County. Today, our team of over 300 employees is proud to represent more than 100 beverage suppliers. With branches in both Jacksonville and Savannah, we partner with over 3,200 retailers across 37 counties in Northeast Florida and Southeast Georgia.**About You**The person we are looking for will work hard every day to live out our core values and enjoy giving back to our communities. Our mission is to deliver superior products and service with a refreshing sense of passion, professionalism and fun. Our values are to service our customers, support our team, maintain quality, constantly innovate, help our community, minimize our impact on our environment and to have fun!## Qualifications**Position Snapshot**A Merchandiser is commonly expected to know how to efficiently respond to and resolve customer requests. To be successful in this role you will:* Offer excellent customer service to our retail accounts by building relationships, gaining product knowledge and assisting the sales team in managing accounts in assigned territory.* Operate a motor vehicle daily in a safe and lawful manner.* Maintain store shelves by observing displays of Champion Brands products, tidying store shelves, and providing optimum display of products.* Maintain inventory by restocking shelves with product from inventory, prompting account manager to reorder when levels appear low.* Assist the account manager with special promotions on products.**Requirements and Education:*** Physical: Ability to repetitively lift 20-45 lbs.* Valid FL Driver’s License* Reliable automobile transportation* Maintain automobile driving privileges and insurability.* Education: High School Diploma or equivalent is preferred.**For your hard work, you receive:*** Competitive base pay* Bonus eligibility based on individual performance* Paid time off* Excellent benefits to include medical, dental, vision, life/short-term disability insurance, 401(k) with match, tele-health, and Employee Assistance Plan (EAP).* On site 24-hour state-of-the-art gym and locker room with private showers