Customer Service Representative / Teller - Wheaton Office

Starbank; Wheaton (MN); On-site; USD 28,000 - 36,000; Full time

Job summary

Star Bank in Wheaton, MN is seeking a full-time Teller/Customer Service Representative to join our community bank team. The role supports cash handling, deposits, and in-person customer service during Monday-Friday hours.

Candidates should have at least one year of teller experience or equivalent banking background, strong computer skills (Word/Excel/Outlook), and a reliable, friendly demeanor. HS diploma required; willingness to learn and adapt to regulations and product knowledge.

Qualifications

• Minimum 1 year of Teller or banking experience; compliance knowledge is a plus.
• Strong customer service, problem-solving, and organizational skills.
• Proficient with Microsoft Word, Excel, Outlook; accurate data entry and typing.

Responsibilities

• Cash checks, deposits, and provide in-person customer service.
• Learn and maintain Star Bank product knowledge and compliance.
• Balance transactions and safeguard assets; meet transaction standards.
• Answer incoming calls as needed and assist with duties.
• Attend staff meetings and training; rotate shifts as required.

Skills

Customer service

Cash handling

Communication

Typing

Education

HS diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Star Bank is seeking a full-time Teller/Customer Service Rep for its office in Wheaton, Minnesota. The person who is hired for this position will work Monday-Friday during our normal business hours.

The following is a summary of job responsibilities:

• Cashing checks, depositing bank transactions, and providing overall customer service in-person, via phone, and via email.
• Learning and maintaining Star Bank product knowledge and staying abreast of rules and regulations which affect bank operations.
• Safeguarding bank assets by maintaining drawer limit, balancing customer transactions, and meeting transaction standards.
• Acting as a back-up for incoming phone calls as needed.
• Must be willing to perform misc. duties as they are assigned. In addition, must be wiling to rotate shifts as needed, and attend mandatory staff meetings and training sessions.

An outgoing, energetic personality is a must. We are seeking a candidate who will provide great customer service, has strong problem-solving skills, and good organizational/follow-through skills. Star Bank hires team players who are excited to work at an established, family-owned, independent community bank. The right candidate will be dependable and willing to take on new tasks and assist in making things run smoother, easier, and faster.

Computer skills:

A successful candidate will be proficient with Microsoft Word, Excel, Outlook, and other Windows-based systems. Computer ability and typing is a must! He/she must have the ability to learn quickly on the computer and adapt as necessary.

Experience requirements:

We would like to hire a candidate who has a minimum of 1-year of experience as a Teller or other professional Banking experience. Compliance and BSA knowledge are a plus. If no banking experience, the candidate must be comfortable handling, counting, and being responsible for cash!

Education requirements:

HS diploma or equivalent.

Physical requirements:

• Must have the ability to remain stationary in a restricted workspace for as much as 50% or more of the typical work day. This position requires a great deal of standing.
• Must be able to meet the additional 'reaching' needs of the Drive-Thru.
• Must have the ability to lift and carry bags weighing more than 10 lbs.

Star Bank is an Equal Opportunity Employer of women, minorities, veterans, and individuals with disabilities.