Customer Service Representative/Teller

BANK; West Des Moines, Northern (IA, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) match

Job summary

BANK in West Des Moines, IA is hiring for a full-time position. You will interact with customers in-person, over the phone, via email, and at the drive-thru to address a range of everyday banking needs. This role emphasizes relationship-building and customer service excellence in a local, community-focused bank.

The team values collaboration, growth, and work-life balance, offering a structured environment with regular hours and opportunities for long-term career development within banking.

Responsibilities

• Assist customers with in-person, phone, email, and drive-thru banking needs.
• Provide accurate information and resolve basic banking inquiries.
• Collaborate with teammates to deliver excellent customer service.

Job description

Full Time West Des Moines, IA Posted on 7/30/2026

Why Join BANK?

At BANK, we believe in investing in our people and the communities we serve. As a locally rooted, expanding community bank, we offer stability, opportunity, and a workplace where your contributions truly matter.

• Join a Community-Focused Team– Be a visible and valued advocate for BANK while building meaningful relationships with customers.
• Fast-Track Your Growth– Within a short time, you’ll develop in-depth knowledge of banking products, customer service excellence, and critical problem-solving skills.
• Diverse & Engaging Work– No two days are the same! You’ll handle in-person, phone, email, and drive-thru interactions while assisting with various banking needs.
• Supportive & Team-Oriented Culture– Work alongside a positive, energetic team that values collaboration, customer satisfaction, and professional growth.
• Job Stability with Work-Life Balance– Enjoy a full-time role with regular hours, plus the opportunity to build a long-term career in banking!

BANK offers a competitive benefits package designed to support your health, financial future, and work-life balance, including:

• Full-Package health insurance
• Dental and Vision insurance
• Paid time off
• 401(k) with generous employer matching