Customer Service Representative/Teller

BANK; Coralville (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full-Package health insurance

Dental and Vision insurance

Paid time off

401(k) with generous employer matching

Job summary

BANK is seeking a full-time Customer Service Representative/Teller to support its Coralville and Oxford offices. The role rotates weekly between the two locations, delivering friendly, accurate service to community customers.

You will engage customers through in-person interactions, phone calls, emails, and drive-thru services, building trust and resolving needs efficiently. This entry-level to mid-level banking role emphasizes teamwork and community impact.

Qualifications

• Experience in customer service is preferred.
• Ability to handle in-person, phone, email, and drive-thru interactions.

Responsibilities

• Assist customers with banking needs while rotating between Coralville and Oxford locations.
• Provide accurate information and resolve customer queries across in-person, phone, email or drive-thru channels.

Skills

Customer service

Communication

Job description

Full-Time Coralville, IA/Oxford, IA

BANK is a growing, community-focused financial institution seeking a full-time Customer Service Representative/Teller to serve our Coralville and Oxford locations. This position will rotate between both offices on a weekly basis, providing exceptional service to our customers and communities.

Why Join BANK?

At BANK, we believe in investing in our people and the communities we serve. As a locally rooted, expanding community bank, we offer stability, opportunity, and a workplace where your contributions truly matter.

• Join a Community-Focused Team– Be a visible and valued advocate for BANK while building meaningful relationships with customers.
• Fast-Track Your Growth– Within a short time, you’ll develop in-depth knowledge of banking products, customer service excellence, and critical problem-solving skills.
• Diverse & Engaging Work– No two days are the same! You’ll handle in-person, phone, email, and drive-thru interactions while assisting with various banking needs.
• Supportive & Team-Oriented Culture– Work alongside a positive, energetic team that values collaboration, customer satisfaction, and professional growth.
• Job Stability with Work-Life Balance– Enjoy a full-time role with regular hours, plus the opportunity to build a long-term career in banking!

BANK offers a competitive benefits package designed to support your health, financial future, and work-life balance, including:

• Full-Package health insurance
• Dental and Vision insurance
• Paid time off
• 401(k) with generous employer matching