Customer Service Representative/Teller

Community First Bank - WI; Town of Boscobel (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Employee Stock Ownership Plan

Life Insurance

Competitive Salary

Paid Time Off (PTO) – 18 days annually

Paid Holidays – 11 days

Birthday Time Off

Employee Discounts

Job summary

Community First Bank - WI, located in Boscobel, Wisconsin, is seeking a friendly Customer Service Representative/Teller for a full-time, onsite role. You will greet customers, handle routine deposits and loan payments, and maintain accurate cash balancing as part of daily responsibilities.

The position emphasizes helping customers with account inquiries, promoting digital banking tools, and delivering exceptional service to strengthen community relationships.

Responsibilities

• Greet customers warmly and provide in-branch service.
• Process deposits, withdrawals, and loan payments.
• Balance cash drawers daily with accuracy.
• Assist customers with account inquiries and resolve issues.
• Educate customers on bank products and digital tools.

Job description

Customer Service Representative/Teller (Full-Time, Onsite)

Location: Boscobel, WI

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., occasional weekends

Why Join Community First Bank

As a Customer Service Representative/Teller, you'll be the friendly face customers depend on. You'll build meaningful relationships, deliver exceptional service, and help people feel confident about their financial decisions. This role offers hands‑on experience, opportunities to grow, and the chance to make a positive impact in the community every day. Many of our senior leaders launched their careers in this dynamic entry‑level position, so rest assured you'll be offered hands‑on training, coaching, and development as we invest in your long‑term success. If you're looking for an opportunity to advance at a fast‑growing, profitable, impact‑driven company, then read on!

What You'll Do/Day to Day

• Greet customers warmly and provide an outstanding in‑branch service experience
• Process routine financial transactions, including deposits, withdrawals, and loan payments
• Maintain accuracy and attention to detail while balancing cash drawers daily
• Assist customers with account inquiries and help resolve issues promptly and professionally
• Educate customers on bank products, services and digital banking tools

Benefits & Perks

• Medical, Dental, Vision
• 401(k)
• Employee Stock Ownership Plan
• Life Insurance
• Competitive Salary
• Paid Time Off (PTO) – 18 days annually
• Paid Holidays – 11 days
• Birthday Time Off
• Employee Discounts

What Success Looks Like

• Strong customer loyalty and community relationships; using customer names when possible
• Processes deposits, withdrawals and payments quickly and correctly
• Identifies needs through good questions