( Customer Service Representative ) Target Customer Service Job, Work For Target From Home @ Ap[...]

Target; Madison (WI); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Comprehensive wellness benefits

401(k) retirement plan with employer matching

Employee discounts on various services

Job summary

Target is seeking a Customer Service Representative based in Madison, USA. The role involves handling various customer support obligations, invoicing, preparing proposals, and managing order functions accurately.

Qualified candidates will exhibit strong communication skills and attention to detail. This position offers comprehensive wellness benefits, paid training, and a 401(k) retirement plan with employer matching.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Successful completion of a pre-employment background check.
• Calm and composed under stress, collaborating with team members.

Responsibilities

• Perform income order and warehouse transfer entries accurately and efficiently.
• Prepare bid proposals and process lower back orders.
• Investigate discrepancies and calculate accurate credit/debit entries.

Skills

Strong listening and communication skills

Attention to detail

Time-management skills

Ability to multitask

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

Position Overview

Position: Customer Service Representative

Company: Target

Location: Madison, USA

Salary: $20-30 per hour

Education: Bachelor's Degree (preferred)

Benefits begin Day 1 for full‑time colleagues – no waiting period.

Responsibilities

• Perform income order, buy order, and warehouse transfer entries: invoicing, credit memo invoicing, inventory modifications, receiving, daily sales sign‑up updates, month‑end replacements, and customer support obligations accurately and efficiently.
• Prepare bid proposals.
• Perform daily order access and billing functions; generate transport orders, invoices for mailing, and process lower back orders.
• Enter client information into the computer system correctly.
• Resolve questions from staff and customers regarding products and orders using data from stock and distribution control software.
• Screen billings for accuracy, and work with employees to resolve discrepancies or verify unusual items.
• Investigate discrepancies and debit memos, calculate and publish accurate credit/debit entries for customers.
• Reconcile inventory.
• Assist with daily and monthly closings, ensuring all data is entered into the system.
• Perform additional responsibilities as assigned.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Strong listening and communication skills.
• Clear, confident telephone communication; smartphone voice not required.
• Ability to multitask and manage simultaneous activities.
• Calm and composed under stress, collaborating with team members.
• High attention to detail and analytical ability.
• Excellent business, organization, and time‑management skills.
• Availability to work Monday through Friday with Saturdays as needed.
• Successful completion of a pre‑employment background check.

Benefits

• Strong paid training, professional development pathway, and tuition reimbursement for full‑time colleagues.
• Comprehensive wellness benefits: medical, dental, vision, and life insurance with no waiting period for full‑time employees.
• Flexible spending accounts for healthcare or dependent care expenses.
• Short‑term and long‑term disability insurance.
• Coverage for healthcare and wellness programs, including counseling and financial assistance.
• Paid sick time.
• 401(k) retirement plan with competitive employer matching.
• Company match for travel savings savings account.
• Employee discounts on cellular service, fitness clubs, and more.
• Holiday and vacation days, with floating vacation options.

Equal Employment Opportunity

Target Specialty Merchandise is an equal opportunity employer that values diversity across all areas of employment. All qualified candidates are given equal consideration, irrespective of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability.