Customer Service Representative - State Farm Agent Team Member Location: AZ-Phoenix-85050

Seanoverlock; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an outgoing and customer-focused individual to join their team as an Agent Team Member. This role offers the chance to develop customer relationships while educating them about insurance options. You'll have the opportunity to grow within the agency, enjoy flexible hours, and earn hourly pay plus commission. If you thrive in a team environment and have excellent communication skills, this position is perfect for you. Join a dynamic team where your contributions will help shape customer experiences and drive success in a rewarding career.

Benefits

Hourly pay plus commission/bonus

Health benefits

Paid time off

Flexible hours

Growth potential

Hiring Bonus

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills and detail-oriented.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use a needs-based review process to educate customers about insurance.

Skills

Communication Skills

Customer Service

Problem Solving

Detail Oriented

Teamwork

Education

High School Diploma

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

1. Establish customer relationships and follow up with customers, as needed.
2. Use a customer-focused, needs-based review process to educate customers about insurance options.
3. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

1. Hourly pay plus commission/bonus
2. Health benefits
3. Paid time off (vacation and personal/sick days)
4. Flexible hours
5. Growth potential/Opportunity for advancement within my agency
6. Hiring Bonus up to $

Requirements

1. Interest in marketing products and services based on customer needs
2. Excellent communication skills - written, verbal and listening
3. People-oriented
4. Detail oriented
5. Proactive in problem solving
6. Able to learn computer functions
7. Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.