Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish) Location: GA[...]

Vinasco; Norcross (GA); On-site; USD 35,000 - 60,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative with a forward-thinking company. This role offers a unique opportunity to engage with customers, providing exceptional service and support. You will be instrumental in helping clients navigate their insurance needs, ensuring they receive the best coverage and assistance. With a focus on growth and development, this position promises a rewarding career path filled with potential. If you thrive in a fast-paced environment and are passionate about delivering value-based conversations, this opportunity is perfect for you.

Benefits

Base plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Qualifications

• Must be able to obtain a Property and Casualty license.
• Bilingual in Spanish is required.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and friendly customer service.
• Respond to inquiries regarding insurance and billing.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Self-motivated

Detail Oriented

Multi-tasking

Bilingual (Spanish)

Education

Property and Casualty License

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Base plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Ability to multi-task
• Bilingual - Spanish required
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.