Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Winter Park (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a prestigious agency as a Sales Account Manager, where you will excel in customer service and strengthen client relationships in a vibrant community. This role offers a unique opportunity to grow within a top-rated State Farm agency, dedicated to helping clients safeguard their dreams and build a secure future.

Benefits

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Free food & snacks

Ongoing education in customer service skills

Qualifications

• Self-motivated and focused on achieving goals.
• Ability to work well in a team-oriented environment.
• Positive attitude with a passion for engaging with clients.

Responsibilities

• Establish and maintain client relationships.
• Provide accurate and friendly customer service.
• Promote successful and long-lasting client relations.

Skills

Self-Motivated

Team-Oriented

Positive Attitude

Initiative

People Person

Extroverted

Fluency in Spanish

Job description

Responsive recruiter

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Role Description

As a customer service representative, you are vital to our daily business operations and clients’ success. You grow our agency through meaningful client relations and acting as a liaison between clients' needs and agency departments. You improve the lives of our clients by proactively marketing relevant products and services and educating our clients on their benefits. You will also help maintain our relationship with our current clients. This is a unique combination of sales and service, showcasing your talents in both worlds!

At Amanda Chase Insurance Agency, we take immense pride in consistently ranking among the top 5% of State Farm Insurance agents in the United States. Working with us is a unique experience due to the level of skill, knowledge, and drive it takes to be on our team. However, what truly sets us apart is our dedication to providing exceptional service with a personal touch, empowering our clients to safeguard their dreams and build a secure future.

We truly value each team member's contributions, and working with us is an honor we take seriously.

Responsibilities

• Establish client relationships and follow up with clients, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting client relations.
• Exhibit and uphold our agency Core Values of Optimism, Balance, Respect, Accountability, and Growth.

Qualifications

• Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success.
• Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement.
• Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can-do spirit.
• Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations.
• People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs.
• Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one.
• Fluent in Spanish highly preferred.

Additional Benefits

• Generous Paid time off (holidays and personal/sick days)
• Salary plus commission, and tiered individual and team bonuses
• Health benefits
• Disability insurance stipend
• Agency sponsored team events
• Ongoing education in customer service skills and top sales strategies
• Paid training
• Additional days of PTO awarded based on team achievements
• Working alongside a highly sought after team with an excellent office culture
• Growth potential/opportunities for advancement within my agency
• 401(k) with match
• Monday-Friday schedule, no weekends or evening hours

Join Our Family

At Amanda Chase Insurance Agency, we create a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. We take immense pride in consistently ranking among the top 5% of State Farm agents in the country. If you are excited about the prospect of working in a prestigious agency, delivering top-notch service, and immersing yourself in the vibrant Winter Park community, we invite you to apply for the Sales Account Manager position.

Compensation: $45,000.00 - $65,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Amanda Chase Koenig - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• I have been a State Farm agent since 2002.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Crystal Excellence Award

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.