Customer Service Representative - State Farm Agent Team Member

Jim Morgan - State Farm Agent; Wichita (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Job summary

Jim Morgan - State Farm Agent in Wichita, Kansas, is hiring a customer service representative to deliver exceptional customer experiences and support the growth of our insurance agency.

The ideal candidate will possess strong communication skills and attention to detail, handling customer inquiries, policy changes, and insurance claims while maintaining accurate records. We value empathy and a customer-focused attitude, with promising internal growth opportunities for motivated individuals.

Qualifications

• Excellent communication and interpersonal skills needed to interact with customers effectively.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
• Preferred experience in customer service roles to enhance customer experiences.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off

Role Description

As a customer service representative with Jim Morgan State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.