Customer Service Representative - State Farm Agent Team Member

Caleb Bowen - State Farm Agent; Midvale (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Signing bonus

Bonus based on performance

Competitive salary

Job summary

Caleb Bowen - State Farm Agent is looking for a Customer Service Representative to join their team in Midvale, Utah. This role involves generating exceptional customer experiences while resolving inquiries and assisting with policy changes.

The ideal candidate will possess strong communication skills and be detail-oriented, with a desire to help others. The company offers opportunities for internal growth, making it an ideal spot for driven individuals.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Benefits

• Paid time off
• Signing bonus
• Bonus based on performance
• Competitive salary

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Caleb Bowen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.