Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Stratford (CT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Job summary

State Farm Agent in Stratford, CT is seeking a Customer Service Representative to provide exceptional customer experiences. In this role, you will manage inquiries, assist with policy changes, and process claims, enhancing your career while supporting community members.

The ideal candidate should possess strong communication skills and attention to detail. This position offers competitive salary and benefits, including 401(k) and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Respond to all inquiries within 24 hours.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Rick Locicero - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Respond to all inquiries within 24 hours.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Benefits

• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off

Compensation

$50,000.00 - $65,000.00 per year

Location

Stratford, CT