Customer Service Representative - State Farm Agent Team Member

Don Guzman; Stockton (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

License reimbursement

Job summary

Don Guzman - State Farm Agent is seeking a Customer Service Representative in Stockton, CA to deliver exceptional service and support community members. You will handle inquiries, maintain records, and coordinate with team members in a growing insurance business.

The role emphasizes strong communication, detail orientation, and a hunger to learn, with full-time hours and growth opportunities in a supportive, community-focused agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Prior customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Stockton - CA - 95207

Replies within 24 hours

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2004 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in B2B sales with Gateway Computers. As the company was winding down, an opportunity with State Farm came along and ultimately led me to build a new career in agency ownership. Outside of work, I'm a proud dad of two adult daughters and enjoy hiking, cooking, golfing, and spending time with family.

Giving back is important to our agency, and we're especially involved with local youth sports organizations and enjoy supporting young people in our community.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. After one year with the agency, team members also receive unlimited PTO, providing even greater flexibility.

Our culture is friendly, supportive, and focused on growth. I'm looking for someone with excellent customer service skills who is motivated, outgoing, and personable. Most importantly, I want someone who is hungry to keep learning, improving, and becoming the best version of themselves.

ROLE DESCRIPTION

As a Customer Service Representative with Don Guzman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $70,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Stockton - CA - 95207

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2004 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in B2B sales with Gateway Computers. As the company was winding down, an opportunity with State Farm came along and ultimately led me to build a new career in agency ownership. Outside of work, I'm a proud dad of two adult daughters and enjoy hiking, cooking, golfing, and spending time with family.

Giving back is important to our agency, and we're especially involved with local youth sports organizations and enjoy supporting young people in our community.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. After one year with the agency, team members also receive unlimited PTO, providing even greater flexibility.

Our culture is friendly, supportive, and focused on growth. I'm looking for someone with excellent customer service skills who is motivated, outgoing, and personable. Most importantly, I want someone who is hungry to keep learning, improving, and becoming the best version of themselves.

ROLE DESCRIPTION

As a Customer Service Representative with Don Guzman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.