Customer Service Representative - State Farm Agent Team Member

State Farm; Silver Spring (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading company seeks a Customer Service Representative to join their dynamic team, focusing on establishing customer relationships and providing exceptional service. This role offers salary plus commission, valuable experience, and opportunities for growth within the agency. Ideal candidates are excellent communicators, proactive problem solvers, and dedicated to customer service.

Benefits

Salary plus commission/bonus

Paid time off (vacation and sick days)

Growth potential and opportunity for advancement

Qualifications

• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Self-motivated and able to work in a team environment.

Responsibilities

• Establish customer relationships and provide accurate service.
• Respond to inquiries about insurance options and changes.
• Educate customers using a needs-based review process.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Customer service dedication

Teamwork ability

Job description

Customer Service Representative - State Farm Agent Team Member

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the company

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