Customer Service Representative - State Farm Agent Team Member

Jacob Spence - State Farm Agent; Shelbyville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Performance bonus

Job summary

Jacob Spence - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support insurance-related services in the local community. The role emphasizes accuracy, responsiveness, and teamwork within the agent's office.

You will handle customer inquiries, coordinate with team members, and contribute to the growth of the agency by maintaining strong client relationships and community engagement.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jacob Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.