Customer Service Representative - State Farm Agent Team Member

Earl Chamberlain - State Farm Agent; Porter (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Branded Apparel

Paid time off

Training & development

Tuition assistance

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Job summary

Earl Chamberlain State Farm is seeking a Customer Service Representative to deliver exceptional service and support to clients. You will answer inquiries, share policy information, process changes, and maintain accurate records while collaborating with the agency team.

This role emphasizes sales-minded customers service, cold calling, and a strong focus on community needs. The agency values growth opportunities and a friendly, energetic team environment.

Qualifications

• Strong communication and interpersonal skills are essential for advising customers and colleagues.
• Detail-oriented mindset with the ability to multitask in a fast-paced environment.
• Sales experience and a customer-focused attitude are preferred for driving policy sales and service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Quote and sell customers. Cold calling required.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Sales experience

Job description

Benefits

• Branded Apparel
• Paid time off
• Training & development
• Tuition assistance
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement

Role Description

As a Customer Service Representative with Earl Chamberlain State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

About the agency: This agency has been in business for 6 years. We have an exciting and fun staff. We work hard but have fun doing it. We are looking for the right person to complete our team. We would love to talk to you!

WHAT WE ARE LOOKING FOR

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.
• Quote and sell customers. Cold calling required.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service and sales experience preferred.