Customer Service Representative - State Farm Agent Team Member

Huntforinsurance; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Stipend

Hiring Bonus

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Pittsburgh is seeking a full-time Customer Service Representative to enhance customer experiences and assist with inquiries. The ideal candidate will have strong communication skills and be detail-oriented. Responsibilities include answering customer questions, processing claims, and assisting with policy changes. This role offers competitive compensation with bonuses based on performance, and an array of benefits including health stipends and opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Detail-oriented candidates who can multitask are preferred.
• Previous customer service experience is an asset.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Pittsburgh - PA

Replies within 24 hours

• Health Stipend
• Hiring Bonus
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I’ve been a State Farm agent since 2017 and am proud to serve the same Pittsburgh community where I was born and raised. I’m a graduate of Geneva College and have built a strong, award‑winning agency known for its success and commitment to excellence. We offer a health stipend and plenty of bonus opportunities, and we’re looking to grow our team with individuals who are both professional and passionate about helping others.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Anthony Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none