Customer Service Representative - State Farm Agent Team Member

Lyndsie Debonis - State Farm Agent; Petaluma (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Lyndsie Debonis - State Farm Agent in Petaluma is looking for a Customer Service Representative - State Farm Agent Team Member. Your role will involve generating exceptional customer experiences that support the growth of our successful insurance agency.

In this position, you will resolve customer inquiries and collaborate with other team members to cater to the community's needs. This role offers opportunities for advancement and a flexible schedule, with benefits like training and development, and a competitive salary.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• License reimbursement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Lyndsie Debonis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.