Customer Service Representative - State Farm Agent Team Member

C Molina Ins and Fin Svc Inc; Murray (UT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Company events

Free snacks

Job summary

Cinthya Molina State Farm Agency in Murray, UT is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will respond to inquiries, explain policy options, and coordinate with the agency team to ensure accurate information and timely resolutions.

The role offers growth opportunities, a flexible learning environment, and a chance to contribute to community-focused service while advancing within the agency.

Qualifications

• Clear communication and strong interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Free food & snacks

ROLE DESCRIPTION:

As a Customer Service Representative with Cinthya Molina State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.