Customer Service Representative - State Farm Agent Team Member

Dan Olson - State Farm Agent; Monticello (MN); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Bonus

Company parties

Competitive salary

Free snacks

Paid time off

Job summary

Dan Olson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and assist with policy information and updates in a fast-paced agency environment.

You will resolve customer inquiries, coordinate with agency team members, and help community members with insurance needs while aiming for growth opportunities through collaborative sales-minded effort.

Qualifications

• Clear communication with customers and team members.
• Ability to manage multiple tasks with accuracy.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Dan Olson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.