Customer Service Representative - State Farm Agent Team Member

Malcolmhouston; Mississippi; On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Health benefits

Paid time off

Flexible hours

Growth potential

Job summary

A local insurance agency in Flowood, MS, is seeking a Customer Service Representative to establish and maintain customer relationships. The role requires excellent communication skills and aims to educate customers about insurance options. Ideal candidates will be detail-oriented and proactive in problem-solving. This full-time position offers a competitive salary of $45,000 annually, with opportunities for commission, health benefits, and professional growth.

Qualifications

• Interest in marketing products and services based on customer needs.
• Ablilty to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options through a needs-based review process.
• Develop leads, schedule appointments, identify customer needs.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Flowood, MS

Overview

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Compensation and Benefits

• Compensation: $45,000.00 per year
• Simple IRA or hourly pay plus commission/bonus (agent dependent)
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within the agency
• License reimbursement

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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