Customer Service Representative - State Farm Agent Team Member

State Farm; Michigan; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

State Farm Agent Team Member in White Lake, MI is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and coordinate with the agency team. You will resolve inquiries, support policy changes, and assist with claims, contributing to community service goals.

The role offers a competitive salary with monthly commission/bonuses, profit sharing, health insurance, PTO, and clear opportunities for advancement within the agency.

Qualifications

• Clear communication and interpersonal skills.
• Able to multitask and stay organized.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in White Lake - MI

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

About our Agency

Randy runs a successful agency and is passionate about developing his team members to be their very best. The team is dedicated to helping others and providing superior customer service. Our office is well organized with efficent processes. Check out our Google Reviews!

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Randy Elder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

As an Agent Team Member, you’ll enjoy...

• Competitive salary complemented by monthly commission and bonus incentives.
• Annual Profit Sharing based on office and personal results.
• Generous paid time off, covering vacations and personal/sick days.
• Flexible scheduling to optimize work/life balance.
• Eligibility for a Hiring Bonus
• Health Insurance stipend as needed.
• Abundant opportunities for professional growth and advancement within our agency.

Compensation $30,000.00 - $45,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in White Lake - MI

Responsive recruiter Replies within 24 hours Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

About our Agency

Randy runs a successful agency and is passionate about developing his team members to be their very best. The team is dedicated to helping others and providing superior customer service. Our office is well organized with efficent processes. Check out our Google Reviews!

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Randy Elder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

As an Agent Team Member, you’ll enjoy...

• Competitive salary complemented by monthly commission and bonus incentives.
• Annual Profit Sharing based on office and personal results.
• Generous paid time off, covering vacations and personal/sick days.
• Flexible scheduling to optimize work/life balance.
• Eligibility for a Hiring Bonus
• Health Insurance stipend as needed.
• Abundant opportunities for professional growth and advancement within our agency.

Compensation $30,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none