Customer Service Representative - State Farm Agent Team Member

Cherylgranger; Lynnwood (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Hourly pay plus commission/bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cherylgranger is seeking a Customer Service Representative for their State Farm Agent Team in Lynnwood, Washington. In this role, you will create exceptional customer experiences, handle inquiries, and manage policy updates while enhancing your career with potential internal growth.

The ideal candidate will have excellent communication skills, attention to detail, and a background in customer service. Use your skills to support community needs and achieve success within a growing insurance agency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented approach and ability to multitask are required.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Benefits:

• License reimbursement
• Hourly pay plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Cheryl Granger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.