Customer Service Representative - State Farm Agent Team Member

Walkiria Zarei - State Farm Agent; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Walkiria Zarei - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Los Angeles, California. This role involves providing exceptional customer experiences, resolving inquiries, and collaborating with agency team members.

The ideal candidate is customer-focused and empathetic, with opportunities for internal growth for driven individuals. Previous customer service experience is preferred. Join us to enhance your career while supporting the community members we serve.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Walkiria Zarei - State Farm Agent Team Member with Walkiria Zarei - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.