Customer Service Representative - State Farm Agent Team Member

Kyle Pauley - State Farm Agent; Lexington Township (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

Kyle Pauley - State Farm Agent in Lexington Township, Ohio, is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you will provide exceptional service to clients while supporting the growth of the agency.

Ideal candidates should have strong communication skills and a focus on customer satisfaction. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. The position offers opportunities for internal growth and development.

Qualifications

• Must be able to pass the state property and casualty test for this position.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service skills

Communication skills

Detail-oriented

Interpersonal skills

Multitasking

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Kyle Pauley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Must be able to pass the state property and casualty test for this position.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.