Customer Service Representative - State Farm Agent Team Member

Andrew Wade - State Farm Agent; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Paid time off

Job summary

Andrew Wade - State Farm Agent in Lexington, Kentucky is seeking a Customer Service Representative to deliver exceptional client experiences and support insurance agency growth. This role requires strong communication skills and a detail-oriented approach to customer inquiries.

The ideal candidate will assist clients with policy changes, process insurance claims, and maintain accurate records of interactions. Opportunities for development and a competitive salary are included in this position.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask is required.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Paid time off

Role Description

As a Customer Service Representative with Andrew Wade State Farm, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.