Customer Service Representative - State Farm Agent Team Member

Dennis Sullivan - State Farm Agent; Lakewood (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Health benefits

Hourly Plus Commission

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dennis Sullivan - State Farm Agent is looking for a Customer Service Representative to enhance exceptional customer experiences while supporting our insurance agency's growth. You will provide policy information, assist with changes, and process claims, focusing on customer inquiries and accurate records.

The ideal candidate will possess strong communication skills, attention to detail, and a multitasking ability. Opportunities for development and performance-based bonuses highlight the role’s potential for advancement.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Hiring Bonus
• Health benefits
• Hourly Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Dennis Sullivan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.