Customer Service Representative - State Farm Agent Team Member

Bartblessing; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training

Development

Vision insurance

Wellness resources

401(k)

Dental insurance

Job summary

Bart Blessing - State Farm Agent in Lakeland, FL seeks a Customer Service Representative to deliver exceptional service and support to our community. You will respond to inquiries, help with policy information, and coordinate with the team to ensure accurate records.

This role emphasizes empathy, detail orientation, and the ability to handle multiple tasks. Training opportunities and internal growth are highlighted for motivated candidates who enjoy helping people.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Bart Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.